Fix Steam Family View Pin Not Working

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Fix Steam Family View Pin Not Working

Steam Family View is a feature that allows you to limit the access to your Steam account and library for your family members or friends. You can set a four-digit PIN to enable or disable the Family View mode and protect your account settings, purchases, and personal information. 

However, some Steam users have reported that their Family View PIN is not working or that they have forgotten it. This can be very annoying, especially if you want to change your account settings or play games that are restricted by the Family View mode.

If you are facing this issue, don’t worry. There are some simple solutions that you can try to fix it and get your Family View PIN working. In this article, we will show you how to fix the Steam Family View PIN not working issue in a few easy steps.

How to Fix the Steam Family View PIN Not Working Issue

Before you try any of the solutions below, make sure that your Steam client and your device are updated to the latest version and that your internet connection is stable and fast. You can also try restarting your Steam client and your device to refresh your settings. If these steps don’t work, then you can proceed with the following methods

Request a recovery email

One of the possible causes of the Steam Family View PIN not working issue is that you have entered the wrong PIN or that you have forgotten it. To fix this, you can request a recovery email that contains a link to disable the Family View mode on your account. To do this, follow these steps

  • Open the Steam client and go to the settings menu.
  • Select the Family tab and click on the Manage Family View button.
  • Enter your PIN and click on the Submit button. If you have entered the wrong PIN or if you have forgotten it, you will see an error message that says “Incorrect PIN”.
  • Click on the “I forgot my PIN” link and enter your email address that is associated with your Steam account.
  • Check your email and look for a message from Steam Support that contains a link to disable the Family View mode on your account.
  • Click on the link and follow the instructions to disable the Family View mode and reset your PIN.

Check your email settings

Another possible cause of the Steam Family View PIN not working issue is that you have not received the recovery email or that it has been blocked by your email provider. To fix this, you need to check your email settings and make sure that you can receive emails from Steam Support. To do this, follow these steps:

  • Log in to your email account and go to the settings menu.
  • Look for the spam or junk folder and see if the recovery email from Steam Support is there. If it is, mark it as not spam and move it to your inbox.
  • Look for the filters or rules option and see if you have any filters or rules that block or delete emails from Steam Support. If you do, delete or disable them and save the changes.
  • Look for the whitelist or safe senders option and see if you can add Steam Support as a trusted sender. If you can, add the following email addresses to your whitelist or safe senders list: support@steampowered.com, noreply@steampowered.com, and noreply@valvesoftware.com.
  • Try requesting the recovery email again and see if you receive it.

Contact Steam Support

If none of the above solutions work, then you may need to contact Steam Support for further assistance. They may be able to help you troubleshoot and fix the issue or provide you with an alternative solution. To contact Steam Support, follow these steps:

  • Open the Steam client and go to the help menu.
  • Select the Steam Support option and log in with your Steam account.
  • Choose the category and subcategory that best describe your issue and provide as much detail as possible.
  • Attach any screenshots or files that may help with the issue and click on the submit button.
  • Wait for a response from Steam Support and follow their instructions.

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